Some vibration during a spin cycle is normal. But if your washer is shaking violently, walking across the floor, or making loud banging sounds, something is wrong. Here's what it usually means.
Uneven Load Distribution
The most common cause of washer vibration is an unbalanced load. Heavy items like jeans or towels can clump together during the spin cycle. Redistribute the load and try again.
Worn Drum Bearings
If the shaking is accompanied by a grinding or roaring noise, the drum bearings may be worn out. This gets worse over time and can eventually damage the drum shaft.
Damaged Shock Absorbers or Suspension Rods
Front-load washers use shock absorbers; top-load machines use suspension rods. When these wear out, the drum has nothing to dampen its movement during spin cycles.
Loose or Missing Shipping Bolts
On new machines, this is the most common cause. Shipping bolts must be removed before use — if they're still in place, the drum can't move freely.
Leveling Issues
Check that all four feet are in firm contact with the floor. An uneven machine will shake and vibrate no matter how balanced the load is.
If basic troubleshooting doesn't stop the shaking, the problem is likely mechanical. Our technicians can diagnose it the same day and give you an upfront quote before any work begins.
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